My Actual Email Interview Part 2
If you haven’t read my previous posts My Actual Email Interview Part 1, and How To Ace an Email Interview When You’re New, please do so by clicking the link. These are the answers I gave on an actual email interview I had that got me hired. Hopefully, these articles will beneficially guide you on your next email interview.
All actual sensitive and personal details are crossed out for privacy purposes.
name of employer !
Thank you for your time in replying to my job application. I am more than pleased to answer all of your questions. Kindly see my following answers:
1 – I notice you have some experience in the medical field. Are you looking for 1 x full time position or will this work be alongside other work?
– I’ve already resigned from my medical job before I started as a full time, committed VA / Project Manager for
previous company name, a Nevada-based internet, telco, and VOIP specialist company from September 2015 to March 2016. Their office hours was 9 am – 5 pm, Pacific Standard Time, which is 12 am – 8 am Philippine time. I’m looking for a full time job and given the opportunity to work for your distinguished company, company’s name, I will also commit my time and dedication to fulfill the responsibilities at hand.
2 – I see you have knowledge of VoIP, which is great. Do you have a VoIP phone at home?
– Here in the Philippines, majority of our phones are still hooked up to the traditional POTS line and VOIP is not common here, much more known. Good thing though is that I have sufficient knowledge with VOIP systems since I coordinated with our suppliers, installers, and clients from ordering phone units or ATAs for them (Grandstream, Yealinks, Cisco, etc), request for porting or order new DIDs, mapped out their extensions and direct the personnel to punch out their lines on the 66 block until their VOIP services are installed successfully. I’m not sure though if this is the same there in the UK.
3 – Do you have any creative or sales writing experience? Part of this job will be to write product descriptions for our website.
– I learned creative writing on Journalism class but I can definitely guarantee you that I am able to look for sample sales writing styles and write product descriptions for your sellable items and have it checked afterwards for approval.
4 – Can you do basic image editing like cropping and resizing?
– Yes, I can do basic image editing on Paint or any other online photo editor like cropping, resizing, contrast and brightness enhancement, etc.
5 – Do you have any experience or knowledge of WordPress?
– For questions number 5 and 6, I only have an idea what WordPress (a blogging tool and a content management system) and WooCommerce, Shopify, and Amazon are. But, I will be more than grateful to learn all of these on my own! When I worked for
previous company name, I also have less idea on the programs that they were using like name of the programs and suppliers etc. Hence, a goal-driven individual I am, I learned these things, some with minimal supervision and others entirely on my own. I managed my bosses up. When given the chance to work for your company, learning these programs will be fun on my end with minimal supervision.
6 – Do you have any experience or knowledge of WooCommerce or any other eCommerce platform?
– Please see answer number 5.
7 – What hours would you be available to work i.e. times? Ideally I am looking for somebody to work 9am-5pm UK time.
– 9 am – 5 pm UK office hours will be 4 pm – 12 am Philippine time, Monday to Friday, which is doable for me.
8 – Do you have any experience giving telephone support over the telephone, or answering the telephone and taking messages?
– I was an all-around VA from my previous company and that includes guiding and resolving the clients’ issues over the phone or direct them to the right department involved and also, receptionist duties using our softphone.
Likewise, I was also as a Tier 1 Tech Support Agent for AT&T a while back, assisting the clients with their DSL-related issues like running a line test, guiding them to do soft and hard reset, perform ping and speedtest, etc.
9 – I see your desired salary is
my requested salary. Initially I am not looking to pay this much, but if you are successful and the company makes enough money this could increase. Are you flexible with your salary requirements to start off with?
– I truly understand your sentiments as a start-up entrepreneur and on my side, I have a lot to learn on how to assist you in running your business. Also, it will be great to have more room for promotion and raises. I am flexible with the starting rate but may I request if we can start with
my salary negotiation? 🙂
I will be more than happy to discuss these matters and be interviewed by you personally, if shortlisted and given the chance. Again, thank you very much for your interest in what I can offer for the development of your business. I look forward to be part of your growing team.
=======actual actual actual
We’d love to see how your own email interview went. Share your own experience by commenting below.